If there is an emergency and risk of harm, dial 999 and ask for the police.

If you have an immediate child protection concern, please call 01275 888690.

For out of hours support, call the Emergency Duty Team on 01454 615165 or the police on 101.

Anyone experiencing a mental health crisis or supporting someone in crisis can call the Avon and Wiltshire Mental Health Partnership NHS Trust crisis line on 0800 953 1919.

Samaritans – 24 hour support line:116 123 (free from any phone).

PAPYRUS suicide prevention advice line:0800 068 4141 or text 88247.

 

Finding mental health support for a child or young person can seem overwhelming, the information below has been separated into levels of support that a child or young person might need. There are 5 different levels of help, starting at ‘thriving’ the child or young person may not have any current issues through to managing risks to their safety. You will find a list of the typical behaviours your child or young person may be displaying. This will help ensure that you are accessing the correct level of support.

Help a child or young person to thriveYour child or young person is developing emotionally and behaviourally in a way that is typical for their age. They do not need any specific mental health support at the moment. Follow link toHelp a child or young person to thrive
AdviceYour child or young person may be experiencing mild, temporary, or ongoing mental health difficulties that they are managing themselves. Follow link toAdvice
Getting helpYour child or young person who may need extra support could show changes such as losing interest in school or activities, feeling tired or unwell, becoming more withdrawn, experiencing bullying issues, being more irritable or sad, having sleep difficulties, missing more school, or spending increased time online, especially late at night.Follow link toGetting help
Getting more helpDespite extra support, your child or young person may still be struggling and now need more help from services working together. They may find daily life difficult, and without further support, there could be concerns about their safety or wellbeing at home, school, or with friends.Follow link toGetting more help
Getting specialist helpYour child or young person may still be experiencing serious difficulties, even though help has already been offered. They may continue to be at risk to themselves or others and have not made the progress hoped for.Follow link toGetting specialist help